Apology for the mistaken delivery of some products
Due to a system integration issue when selling sets, some purchasers of the following set items were incorrectly delivered with the items included in the set.
We sincerely apologize to our customers for the inconvenience caused by incorrect delivery and non-delivery of some items purchased.
We will also contact you by email with information about the relevant products, so please check it.
(Please rest assured that the correct configuration products have been shipped to customers whose orders have not yet been shipped.)
<Misdelivered product>
[SET] Faux wool stand-up collar coat with stole + faux shearling flight jacket (2set)
→ Fake wool stole stand-up collar coat + basic cropped knit pullover delivered incorrectly
We are currently preparing to ship the faux shearling flight jacket , which is the correct component item.
If you have any questions about the above products, please contact us via the URL below.
*If you do not receive the email, the following may be the cause. The email address you registered may be incorrect, or the email may have been automatically sorted into the spam folder due to your spam settings and you are not receiving it. To ensure smooth reception in the future, please set up your email to receive emails from "info@lumier.jp" in the "email address reception permission settings" and specify domain reception. Please note that we cannot resend the order confirmation email.
We are currently receiving a large number of inquiries and are responding in order.
Please note that it may take some time for us to respond.
